FAQs
What is snail mucin, and what are its skincare benefits?
Snail mucin is a natural secretion from snails, rich in glycoproteins, hyaluronic acid, and glycolic acid. It helps hydrate, brighten, and repair skin, reducing fine lines, acne scars, and inflammation for a radiant complexion.
Is your snail mucin ethically sourced?
Yes, our snail mucin is harvested humanely from snails in controlled environments without harm. The snails are gently stimulated to produce mucin and then returned to their habitat, ensuring cruelty-free practices.
Are your products suitable for all skin types?
Our toner, cream, and serum are formulated for all skin types, including sensitive and acne-prone. However, we recommend patch-testing first, especially if you have allergies.
How should I incorporate these products into my skincare routine?
Start with the toner to cleanse and prep, follow with the serum for targeted hydration and repair, and finish with the cream to lock in moisture. Use morning and night for best results.
What makes your brand high-end and luxurious?
We use premium, high-concentration snail mucin sourced sustainably, combined with botanical extracts and advanced formulations. Our products are crafted in Pakistan with international standards for efficacy and elegance.
Are your products vegan?
No, as they contain snail mucin, which is animal-derived. However, they are free from other animal ingredients and not tested on animals.
What is your return policy?
We accept returns within 30 days for unopened products in original packaging. Contact our support team for a hassle-free process; refunds exclude shipping costs.
Are there any common allergens in your products?
Our formulas avoid parabens, sulfates, and artificial fragrances, but contain natural ingredients like snail mucin. Always review the full ingredient list and consult a dermatologist if needed.
How long until I see results from using your products?
Most users notice improved hydration and glow within 1-2 weeks, with optimal results after 4-6 weeks of consistent use. Results vary by individual skin concerns.
Why choose your snail mucin products over other luxury skincare brands?
Our products combine premium, ethically sourced snail mucin with cutting-edge formulations tailored for maximum efficacy. Crafted in Pakistan with global standards, they deliver superior hydration, anti-aging, and skin repair, offering unmatched quality and luxury.
Are your products safe for sensitive skin or during pregnancy?
Our toner, cream, and serum are dermatologist-tested and formulated to be gentle for sensitive skin. However, pregnant or nursing individuals should consult a healthcare professional before use due to active ingredients.
How do your products support sustainable and ethical practices?
We prioritize eco-conscious packaging and cruelty-free snail mucin extraction, ensuring no harm to snails. Our ingredients are sourced responsibly, and we support local Pakistani communities through sustainable production.
Can I use all three products together for optimal results?
Absolutely. Apply the toner to cleanse and balance, follow with the serum for deep nourishment, and seal with the cream for long-lasting hydration. This trio works synergistically for a radiant, youthful complexion.
What sets your snail mucin apart from others on the market?
Our snail mucin is sourced from premium-grade snails in controlled, stress-free environments, ensuring high potency and purity. Combined with rare botanical extracts, it delivers exceptional skin-rejuvenating benefits.
Do you offer samples or travel-sized products for first-time buyers?
Yes, we provide travel-sized versions of our toner, cream, and serum for purchase, allowing you to experience our luxury line before committing to full sizes. Check our website for availability.
How do your products address specific skin concerns like acne or aging?
Our snail mucin-based formulas promote cell regeneration, reduce inflammation, and boost collagen production, effectively targeting acne scars, fine lines, and uneven texture for smoother, firmer skin.
What is the shelf life of your products, and how should they be stored?
Our products have a shelf life of 24 months unopened and 6 months after opening. Store in a cool, dry place away from direct sunlight to maintain potency.